Doing Business with Hock Tools
Your satisfaction is completely GUARANTEED.
FINE PRINT
How to Order:
We have a SHOPPING CART but if you'd rather talk to a person call us toll-free
(888)28-BLADE or (888)282-5233 (leave a message if you get the machine, we'll
call back, honest) or fill out our Order Form and email us or snail-mail to HOCK TOOLS 711 B No. Main St.,
Fort Bragg, CA 95437. We'll need your name, shipping address, phone number,
credit card number, expiration date, security code from the back and the credit
card billing address, if different. Please let us know that you found us on the
Web. Thanks.
Via Email: Sending your credit card information is risky. Some of our customers
send their credit card numbers in two parts in two emails to fool the bad guys -- you decide.
We accept checks in U.S. funds, MasterCard/Visa/Discover/AmEx (include
expiration date and 3-digit security code from the back of the card, a daytime
phone number and billing address), and C.O.D. We charge $10.00 per U.S. order
of any size for shipping and handling (C.O.D. charges are an additional
$10.00.) International orders charged actual postage plus $5.00 for handling.
California customers please add appropriate sales tax, a small price to pay to live
in such a great state. We try to keep stock of everything but it could (rarely)
take 6 to 8 weeks to ship your order.
International Customers: We're always happy to fill orders for our international
customers. But before contacting us for your blades and such, please check here first for
a retailer nearer to you that should be able to save you some money on shipping
costs. If you wish to order directly from HOCK TOOLS, please provide the
following so that we can do our best to insure your order arrives as planned.
International Orders MUST include:
Name (as your local post office knows you)
Complete Address
Daytime phone number
Email address
Credit card number with expiration date and 3-digit security code (from back of
card)
You will receive an email from the US Postal Service informing you that we've
given them a package for you. Please notify your local post office that you are
expecting a package from the United States and ask them to notify you upon its
arrival (your email and phone number will be printed on the address/customs
label). HOCK TOOLS cannot be responsible if your local post office fails to
deliver a properly addressed package to you. If the package is damaged or the
contents are damaged or missing, inform your local post office at once and
notify HOCK TOOLS as well. If an insurance claim is indicated, please document
the damage (photos and/or detailed description of damage, and retain the
damaged package) to facilitate the claim process.
Thank you!
HOCK TOOLS
711 B North Main Street
Fort Bragg, California 95437
011+1+ 707-964-2782
toll free (888) 282-5233
Questions? First, please read the FAQ (all will be revealed.) If that doesn't
scratch that itch, call me: 888-282-5233 (that very cleverly converts to:
888-28 Blade.)